Returns & Exchanges
We encourage considered purchasing and are happy to assist with any product questions prior to ordering.
Change of Mind
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We accept returns for a full refund within 7 days of delivery.
To request a return, contact us within 7 days of delivery with your order number.
Items must be:
Unworn and unused
In original condition, with all tags attached
Returned with all original packaging
Return shipping costs for change of mind returns are the responsibility of the customer. Refunds will be processed within 7 business days of us receiving and inspecting the returned item.
Faulty or Incorrect Items
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If your item arrives faulty, damaged, or not as described, please contact us within 7 days of delivery with your order number and photographs.
We will provide a refund, replacement, or store credit in accordance with Australian Consumer Law.
Return shipping for faulty items will be covered by Bruta Studios.
Sizing
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We recommend reviewing all sizing information carefully prior to purchase.
If you need assistance, please contact us before ordering. we're genuinely happy to help you choose the right fit.
Important
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Nothing in this policy limits your rights under the Australian Consumer Law.