Returns & Exchanges

We encourage considered purchasing and are happy to assist with any product questions prior to ordering.


Change of Mind

1

We accept returns for a full refund within 7 days of delivery.

To request a return, contact us within 7 days of delivery with your order number.

Items must be:

  • Unworn and unused

  • In original condition, with all tags attached

  • Returned with all original packaging

Return shipping costs for change of mind returns are the responsibility of the customer. Refunds will be processed within 7 business days of us receiving and inspecting the returned item.


Faulty or Incorrect Items

2

If your item arrives faulty, damaged, or not as described, please contact us within 7 days of delivery with your order number and photographs.

We will provide a refund, replacement, or store credit in accordance with Australian Consumer Law.

Return shipping for faulty items will be covered by Bruta Studios.


Sizing

3

We recommend reviewing all sizing information carefully prior to purchase.

If you need assistance, please contact us before ordering. we're genuinely happy to help you choose the right fit.


Important

4

Nothing in this policy limits your rights under the Australian Consumer Law.